Terms of Use
Last Updated: March 3, 2025
1. Acceptance of Terms
By accessing and using the Lōkahi mobile application ("App"), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the App.
2. Description of Service
Lōkahi is a platform that connects users with Hawaiian popup events, food vendors, and cultural gatherings. The App facilitates event discovery, ticket booking, and payment processing.
3. User Accounts
3.1 Account Registration
You may need to create an account to access certain features. You agree to provide accurate, current, and complete information and to update such information as necessary.
3.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.3 Age Requirement
You must be at least 13 years old to use this App. Users under 18 must have parental consent.
4. Event Bookings and Payments
4.1 Booking Process
When you book an event through the App, you enter into a contract with the event organizer. Lōkahi facilitates this transaction but is not a party to it.
4.2 Payment Processing
All payments are processed securely through third-party payment processors. You agree to provide valid payment information.
4.3 Cancellations and Refunds
Cancellation and refund policies are set by individual event organizers. Please review the specific event's policy before booking.
5. User Conduct
You agree not to:
- Use the App for any illegal purpose
- Post false, misleading, or fraudulent content
- Harass, abuse, or harm other users
- Attempt to gain unauthorized access to the App or its systems
- Use automated systems to access the App
- Impersonate any person or entity
- Interfere with the proper functioning of the App
6. Event Organizer Responsibilities
If you organize events through the App, you agree to:
- Provide accurate event information
- Deliver the event as described
- Comply with all applicable laws and regulations
- Handle customer service and refunds according to your stated policy
- Maintain appropriate licenses and permits
7. Intellectual Property
The App and its original content, features, and functionality are owned by Lōkahi and are protected by international copyright, trademark, and other intellectual property laws.
8. Content Ownership and License
8.1 User Content
You retain ownership of content you post. By posting content, you grant Lōkahi a worldwide, non-exclusive, royalty-free license to use, reproduce, and display such content.
8.2 Content Removal
We reserve the right to remove any content that violates these terms or is otherwise objectionable.
9. Disclaimers
The App is provided "as is" without warranties of any kind. Lōkahi does not guarantee the accuracy, completeness, or reliability of any content or event information.
Lōkahi is not responsible for the conduct of event organizers or attendees, or for the quality of events listed on the platform.
10. Limitation of Liability
To the maximum extent permitted by law, Lōkahi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the App.
11. Indemnification
You agree to indemnify and hold harmless Lōkahi from any claims, damages, or expenses arising from your use of the App or violation of these terms.
12. Changes to Terms
We may modify these terms at any time. Continued use of the App after changes constitutes acceptance of the modified terms.
13. Termination
We reserve the right to terminate or suspend your account at any time for violation of these terms or for any other reason.
14. Governing Law
These terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Lōkahi operates.
15. Contact Information
For questions about these Terms of Use, please contact us through the Support page.